Or seek advice on a more specific forum UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions - TechSpot OpenBoards (assuming Vundo is the problem and not some other worm) Trojan TR/Vundo.Gen ssttt.dll virus Reformatting is not the best solution, though, especially if you have a lot of personal files or authenticated software, so you might try this site: it was almost impossible to run antivirus without deleting system files) and the computer so slow (and i kept getting popups spamming the desktop) I just had my sister back up her personal files and reformatted it for her. Ultimately vundo was too entrenched (i.e.
whenever she clicked a link from google it redirected to some adware/ fake antivirus page), I also couldn't connect to the windows update server or the windows defender update website from her computer becuase the worm had somehow disabled it in the registry. My sister's computer had a similar worm called Vundo (i.e.
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